Privacy Policy
Last updated: August 28, 2026
At More Green, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you visit or make a purchase from our website.
1. Who We Are
More Green is an online store offering seeds, plants, fertilizers, gardening accessories, soil, growing media, and related gardening products.
Our website address is:
If you have any questions about this Privacy Policy or how your information is handled, you can contact us through our Contact Us page.
2. Information We Collect
Depending on how you use our website, we may collect the following information:
Personal Information
When you place an order, create an account, contact us, or use certain features, we may collect:
- Full name
- Email address
- Phone number
- Billing address
- Shipping address
- Account information
- Order and transaction details
Technical Information
When you visit our website, we may automatically collect certain technical information, such as:
- IP address
- Browser type
- Device information
- Operating system
- Pages visited
- Referring website or source
- Website usage and interaction data
This information helps us improve website performance, security, and user experience.
3. How We Use Your Information
We may use your information to:
- Process and deliver your orders
- Communicate about your order or account
- Provide customer support
- Process payments
- Improve our products and services
- Improve website functionality and user experience
- Prevent fraud, spam, and unauthorized activity
- Respond to your questions or requests
- Send updates or promotional communications where permitted
We only use your personal information when reasonably necessary for operating and improving our business.
4. Orders and Payments
When you place an order with More Green, we collect the information necessary to process, fulfill, and deliver your purchase.
Depending on the payment method selected, payment processing may be handled by third-party payment providers. More Green does not intentionally store sensitive payment card information unless this is specifically required and securely handled by an authorized payment provider.
Third-party payment providers may have their own privacy policies governing the information they collect and process.
5. Account Information
If you create an account on our website, we may store the personal information you provide, including your name, email address, shipping details, and order history.
You may request to update or delete your account information, subject to information we may need to retain for legal, accounting, security, or administrative purposes.
6. Comments and Reviews
When visitors leave comments or product reviews on our website, we may collect:
- Information entered in the comment or review form
- IP address
- Browser user agent information
This information may be used to help detect spam, abuse, or fraudulent activity.
If the Gravatar service is enabled, an anonymized version of your email address may be provided to Gravatar to determine whether you have an associated profile image. Gravatar’s privacy policy is available on Automattic’s website.
Once your comment or review is approved, any associated public profile information may be visible alongside your comment or review.
7. Media Uploads
If you upload images or other media to our website, please avoid uploading files containing sensitive personal information or embedded location information.
Some image files may contain metadata, including location information. Other visitors may potentially download publicly available images and access such metadata.
8. Cookies
Our website may use cookies and similar technologies to improve your browsing experience and support essential website functionality.
Cookies may be used for:
- Keeping you logged into your account
- Remembering your preferences
- Managing shopping cart functionality
- Processing orders
- Improving website performance
- Understanding website usage
- Supporting security and fraud prevention
For example, if you leave a comment, you may choose to save your name and email address in cookies for convenience.
If you visit our login page, a temporary cookie may be used to determine whether your browser accepts cookies.
When you log in, cookies may also be used to remember your login information and display preferences. You can manage or disable cookies through your browser settings, although some parts of the website may not function properly if essential cookies are disabled.
9. Embedded Content and Third-Party Services
Pages on our website may include embedded content from third-party websites, such as:
- Videos
- Maps
- Social media content
- Images
- Articles
Embedded content from third-party websites behaves in the same way as if you visited those websites directly.
These third parties may collect information about you, use cookies, or track your interaction with their content according to their own privacy policies.
10. Who We Share Your Information With
We do not sell your personal information.
We may share relevant information with trusted third parties when necessary to operate our business and provide our services, including:
- Payment service providers
- Delivery and shipping partners
- Website hosting and technology providers
- Analytics and security services
- Spam prevention services
- Professional advisers or authorities where legally required
We only share information that is reasonably necessary for the relevant service or legal requirement.
If you request a password reset, your IP address may be included in the password reset email as part of website security procedures.
11. How Long We Keep Your Information
We retain personal information only for as long as reasonably necessary for:
- Processing and managing orders
- Maintaining customer accounts
- Providing customer support
- Meeting legal and accounting requirements
- Resolving disputes
- Maintaining website security
Comments and their associated metadata may be retained indefinitely so that follow-up comments can be recognized and moderated efficiently.
12. Your Rights
Depending on applicable law, you may have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of certain personal information
- Request a copy of your personal data
- Withdraw consent for certain uses of your information
- Opt out of marketing communications
Please note that we may retain certain information where required for legal, accounting, security, fraud prevention, or administrative purposes.
To make a privacy-related request, please contact us through our Contact Us page.
13. Security
We take reasonable technical and organizational measures to help protect your personal information from unauthorized access, misuse, loss, or disclosure.
However, no method of transmitting information over the internet or storing electronic information is completely secure. While we take reasonable precautions, we cannot guarantee absolute security.
14. Where Your Data May Be Processed
Your information may be processed by our website hosting providers, payment providers, delivery partners, and other service providers that help us operate More Green.
These providers may process information in locations outside your city or country, depending on their infrastructure and services.
15. Children’s Privacy
Our website and products are not specifically intended for collecting personal information from children without appropriate consent.
If you believe that a child has provided us with personal information without appropriate authorization, please contact us so we can review and take appropriate action.
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our website, services, business practices, or legal requirements.
Any updates will be posted on this page, along with a revised Last Updated date.